Education

HBS found me an apartment within walking distance of campus. It wasn’t a nice part of Cambridge and there were cockroaches. I moved in, cleaned it poorly, but eliminated the cockroaches. Later, when I saw them entering under the door, I added a poison strip just inside to keep them out. I planned to find […]

When I returned home to look for a job after graduating from Case, my father talked about my studies with one of his friends. He said that my background sounded like “human factors”. As I didn’t know what that was I went to the library – this was before the Internet – and looked it

I had selected Case Institute of Technology because my uncle was on the faculty. Our family had moved from Long Beach, California to McLean, Virginia during the summer before my freshman year. My parents drove me to Cleveland, Ohio – where it is located – and I moved into the freshman dormitory with my first